Shipping Policy
This Shipping Policy outlines the shipping procedures and terms for Little Amby SDN. BHD. (“Little Amby,” “we,” “our,” or “us”) regarding the delivery of baby clothes and accessories purchased from our website. By making a purchase, you agree to the terms outlined in this Shipping Policy.
Processing Time
Orders are typically processed and shipped within 1-3 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods.
Shipping Methods and Carriers
We offer various shipping methods and partner with reputable carriers to ensure timely delivery of your orders. Shipping options may include standard shipping, expedited shipping, or international shipping. The available shipping methods and carriers will be displayed during the checkout process.
Shipping Rates
Shipping rates are calculated based on the shipping method selected, the destination address, and the total weight of the order. Shipping costs will be displayed during the checkout process before payment is made.
Shipping Destinations
We offer shipping to select destinations worldwide. However, please note that shipping restrictions may apply to certain locations. If we are unable to ship to your address, we will notify you promptly and provide assistance if possible.
Estimated Delivery Time
The estimated delivery time depends on the shipping method selected and the destination address. While we make every effort to ensure timely delivery, please note that delivery times are estimates and not guaranteed. Factors such as customs clearance, weather conditions, and carrier delays may impact delivery schedules.
Order Changes and Cancellations
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, changes may not be possible.
Incomplete or Incorrect Addresses
Please ensure that the shipping address provided during checkout is accurate and complete. Little Amby is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional charges may apply for packages that are returned to us due to incorrect addresses.
Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a satisfactory outcome.
Contact Us
If you have any questions, concerns, or special requests regarding shipping, please contact us at [email protected]. Our customer service team is here to assist you.